Plumbing and heating
Brightflow Plumbing & Heating. From enquiry to paid invoice, without the paperwork.
Four engineers around Milton Keynes. Four engineers, two vans of parts, and quotes written on the kitchen table at 9pm.
The problem. Sound familiar?
- Quotes take eveningsWritten up after a long day, sent late, and some never chased.
- Jobs on a whiteboardWho's where, with what, only makes sense to whoever wrote it.
- Invoices and chasingJobs finished, invoices sent days later, money weeks after that.
The system. Six parts, one system.
- 1Quotes on siteBuilt from a price list on a phone, sent as a link, accepted online.
- 2Job board and diaryEvery engineer's day, with addresses, notes and parts.
- 3Van stockWhat's in each van, used per job, with a restock list each Friday.
- 4Job sheets and photosSigned off on the phone with before and after photos.
- 5Invoices the same dayThe finished job sheet becomes the invoice, with a payment link.
- 6Boiler service remindersCustomers reminded when their service is due, and booked in.
How it connects. Nobody types anything twice.
Each part hands what it knows to the next, so the right thing happens without anyone copying it across.
- 1Enquiry in
- 2Quote sent
- 3Quote accepted
- 4Job booked
- 5Job signed off
- 6Invoice paid
Your week. Before and after.
Rough hours a week for a business like this. Estimates to show the idea, not promises.
Hours a weekBeforeWith the system
- Writing and chasing quotes6 h1.5 h−4.5 h
- Planning the engineers' days3 h30 min−2.5 h
- Invoicing and chasing payment4 h30 min−3.5 h
- Service reminders1.5 h0−1.5 h
Time back each week
12 hours
Worth, over a year
£8,060
Estimates for a business like this, at £14 an hour of staff time over 48 weeks.
Example business: names and figures are illustrative.
Want something like this?
A free call. We'll look at how your week works and tell you honestly what we'd build.