Online shop
Halfmoon Brewing. A shop that sells, and runs itself behind the scenes.
A brewery and taproom in Bristol. Beer sold online, in the taproom and to local pubs, with stock, orders and couriers spread across five different tools.
The problem. Sound familiar?
- Stock in three placesThe website, the taproom till and the trade price list never agree.
- Packing and couriers by handCopying addresses into the courier's site, one order at a time.
- "Where's my order?"The same email, many times a week, answered by looking in three places.
The system. Six parts, one system.
- Part 1A fast online shopBuilt for phones, with click and collect, delivery and subscriptions.
- Part 2Shared stockWebsite, taproom and trade orders all count from the same stock.
- Part 3Pick, pack and labelPacking lists and courier labels printed in one go, tracking saved to the order.
- Part 4Trade orderingPubs reorder from their own price list, and invoices go out by themselves.
- Part 5Order emails that knowCustomer questions answered from the order and live tracking.
- Part 6Sales dashboardWhich beers sell where, and what to brew next.
How it connects. Nobody types anything twice.
Each part hands what it knows to the next, so the right thing happens without anyone copying it across.
- 1Order online
- 2Stock counted
- 3Packing list
- 4Courier label
- 5Live tracking
- 6Customer reply
Your week. Before and after.
Rough hours a week for a business like this. Estimates to show the idea, not promises.
Hours a weekBeforeWith the system
- Keeping stock right across channels4 h30 min−3.5 h
- Booking couriers and printing labels5 h1 h−4 h
- Answering order questions3 h30 min−2.5 h
- Trade invoices2 h0−2 h
Time back each week
12 hours
Worth, over a year
£8,060
Estimates for a business like this, at £14 an hour of staff time over 48 weeks.
Example business: names and figures are illustrative.
Want something like this?
A free call. We'll look at how your week works and tell you honestly what we'd build.