1. Introduction
Bylo (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or services.
This policy applies to all visitors, customers, and prospective customers of Bylo.
2. Who We Are
Company name: Bylo
Contact email: hello@bylo.io
Bylo acts as the data controller for the personal data described in this policy.
3. Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide directly
Name
Email address
Company name
Information submitted via Calendly bookings or email correspondence
Payment information
Payments are processed securely by third-party payment providers (such as Stripe). We do not store or process full payment card details ourselves.
Technical and usage data
IP address
Browser type and device information
Pages visited and interactions on our website
Cookie and tracking data
4. How We Collect Data
We collect personal data when you:
Visit our website
Book a call via Calendly
Contact us by email
Purchase or subscribe to our services
Interact with our marketing communications (where applicable)
5. How We Use Your Personal Data
We process personal data for the following purposes:
To provide and manage our services
To communicate with you about enquiries, services, or support
To process payments and manage subscriptions
To improve our website and services
To send marketing communications where you have opted in
To comply with legal and regulatory obligations
6. Legal Bases for Processing (UK GDPR)
We process personal data under one or more of the following lawful bases:
Contract: where processing is necessary to deliver our services
Legitimate interests: to operate and improve our business
Consent: for marketing communications and non-essential cookies
Legal obligation: where required by law
7. Marketing Communications
We may send marketing communications if:
You have opted in, or
There is a legitimate business interest and you have not opted out
You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.
8. Sharing Your Personal Data
We do not sell personal data.
We may share personal data with trusted third-party service providers who support our operations, including:
Payment processors (e.g. Stripe)
Scheduling tools (e.g. Calendly)
Email and productivity services (e.g. Google Workspace)
Marketing and outreach tools (e.g. email campaign platforms)
These providers process data only on our instructions and are required to implement appropriate security measures.
We may also disclose personal data where required by law or to protect our legal rights.
9. International Data Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections, in accordance with UK GDPR.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
When data is no longer required, it is securely deleted or anonymised.
11. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at support@bylo.io.
13. Cookies
We use cookies and similar technologies to improve website functionality and understand usage.
You can manage or disable cookies through your browser settings. Non-essential cookies will only be used where consent is provided.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services constitutes acceptance of the updated policy.
15. Contact
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Email: support@bylo.io